Skip to main content
Our services

Digital Strategy

We’ll help you to optimise the effectiveness of your digital activity in line with wider organisational goals.

Digital strategy

An effective digital strategy will support you to:

  • Maximise the effectiveness of your digital platforms
  • Develop a more consistent approach to prioritising your digital activity
  • Understand where to best focus your efforts to grow, reach, engage or convert audiences online

The process

You’ll come away with a clearly articulated strategy that identifies the challenge, is tied to organisational objectives and outlines an approach, including:

  • a clearly articulated strategy so that everyone across the organisation understands your digital priorities
  • a clear plan for where to focus time and resource including a prioritisation framework
  • a KPI framework to measure the effectiveness of digital activity

Deliverables:

  • Situational Analysis
  • Digital channel plan with KPIs
  • Audience matrix
  • Content story types
  • Funnel map
  • Prioritisation framework
  • Report with detail
Read more

Digital skills development

Typical questions we help organisations to answer include:

  • What level of digital capability and confidence do we have across the organisation?
  • Where are our digital skills gaps?
  • How can we benchmark our digital skills so that we can monitor and improve over time?
  • How do we best futureproof our skills?

Our digital skills assessment and reporting will solve these challenges.

We’ll design and analyse a survey before sharing the results in a thorough report. The survey will be designed specifically for you while based on sector best practice.

The report will provide:

  • A clear overview of the digital capabilities and confidence levels across your organisation, from digital marketing, to accessibility, security and newer areas such as AI
  • Highlight areas identified for skills development (by department and/or topic area)
  • Provide advice about how to effectively embed digital skills across the organisation including the best structure and roles
Read more

Digital workflow and process review

We’ll help you with:

  • Developing a consistent method to prioritise your digital development work
  • Managing and delivering digital work
  • Understanding how you could be structured to work more efficiently
  • Identifying if you have the right digital roles in place

We have answers!

From our digital workflow and processes support you will get:

  • A situational analysis map detailing the current processes around digital development/activity, including the main workflows and frustration points
  • Recommendations for improving process, including any suggested role or structure changes (based on best practice)
  • A prioritisation framework to guide collective decision making around future digital projects, including guidance on how to choose meaningful KPIs
Read more

Looking for support with your digital strategy? Whether you need a plan, a fresh perspective or help refining your approach, let’s chat and see how we can make your digital efforts more effective.

Related Work

Art Fund

Art Fund

Find out more
Royal Shakespeare Company

Royal Shakespeare Company

Find out more
National Theatre

National Theatre

Find out more

Get in touch

Let's have a chat about your digital strategy

Get in touch