Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you.

In this policy we cover the following topics

  • What data do we collect?
  • How do we collect your data?
  • How do we store your data?
  • How will we use your data?
  • Marketing
  • What are your data protection rights?
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Substrakt works with arts and cultural organizations. We collect the following information:

  • Personal identification information (Name, email address)
  • We also collect non identifiable information about your website usage through surveys. This includes, how often you use websites, and attitudes to online buying.

How do we collect your data?

You directly provide Substrakt with the information we collect. We collect this data when you:

  • Voluntarily complete an online survey
  • Register to the Substrakt or Digital Works newsletter

How do we store your data?

If you sign up to receive emails from Substrakt, we store your email address in Campaign Monitor. https://www.campaignmonitor.com/policies/#privacy-policy

If you take part in our online surveys, we store your data in AirTable. https://airtable.com/privacy

How will we use your data?

Substrakt collects your data to understand how you use websites. We use this to inform our design and development process.

Marketing

If you have agreed to receive emails from us you can always unsubscribe at any time. You can do this by clicking the unsubscribe link in an email, or by contacting team@substrakt.com

What are your data protection rights?

We want to make sure you know all of your data protection rights. We collect your data on a voluntary basis but if you change your mind or want to withdraw permission you have the right to do so.

Every person is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to erasure –  You have the right to request Substrakt erase your personal data.
  • The right to data portability – You have the right to request that Substrakt transfer the data we have collected to another organisation, or directly to you, under certain circumstances.

If you make a request, we have a month to respond to you. 

If you would like to request any of these, please contact us at team@substrakt.com

Privacy policies of other websites

The Substrakt website contains links to other websites. Our privacy policy applies only to substrakt.com and our data collection processes.  If you visit another website you should visit their privacy policy.

Changes to our privacy policy

Substrakt regularly reviews its policies and will update our privacy policy periodically. This privacy policy was last updated 31 July 2020.

How to contact us

If you have any questions about how your data is used, or would like to exercise one of your data protection rights please contact us at team@substrakt.com 

How to contact the appropriate authorities

The Information Commissioner’s Office (ICO) is the UK’s independent authority set up to uphold information rights. If you have any concerns about how your data is being managed by Substrakt you may contact the ICO.

Phone: 0303 123 1113

Website: https://ico.org.uk/global/contact-us/