We love partnering with like-minded cultural organisations to deliver a range of exciting digital work
National Theatre: a new online home that delivers theatre for everyone
In early 2023 we launched a brand new website for the National Theatre (NT) that showcases their diverse and wide-reaching offer while providing an easy, accessible and intuitive user experience. Here’s how we worked with the NT to create a site that offers an authentically user-first digital experience.
Launching Viadukt with a record breaking on sale for Malmö
We launched Viadukt (our online purchase pathway product) with Malmö Opera and Malmö Live - two well established venues in Sweden. Malmö were part of the R&D cohort we put together to develop Viadukt, which gave us a unique opportunity to deep dive into user issues surrounding their previous ticketing experience. We’ve written about our journey to develop the product alongside the story of Viadukt in action for the first time, which resulted in Malmö’s best on sale to date.
Communicating a complex museum and gallery offering to online users: a new website for Henry Moore Foundation
Our friends at Henry Moore Foundation (HMF) tasked us with creating a new website that better reflected both their complex offering and identity as an organisation. By simplifying their offer into three core user journeys, adding logical signposts to their extensive collection and making better use of their existing brand, the site does HMF’s offer justice while providing an easy and enjoyable user experience.
Optimising Theatre Royal Plymouth’s upselling experience
To get ready for the move to HTML email templates required for version 16 of Tessitura, Theatre Royal Plymouth wanted to improve their email gift certificate process. We created a custom HTML template in TNEW that retained the exact look and feel of their previous gift certificate emails, while resolving all of the customer service and administration challenges that came as a result of their previous custom solution.
A bold new website for the newly branded Bristol Beacon
Having gone through a huge transformation as both an organisation and a brand, the folks at Bristol Beacon asked us to create a website that could do their story justice. Working closely with their team and partner agencies, we launched a vibrant, user-friendly website that makes powerful use of their new brand.
Enhancing online journeys: How the Santa Fe Opera optimised their website purchase path
In their 2021 season onsale the Santa Fe Opera had the largest single revenue day in company history. This proved an incredibly successful test of their new website and purchase path (TNEW) that we developed in close collaboration with Tessitura.
Creating a better ticketing experience: How we built Digital Passes for Crystal Bridges and The Momentary
Our friends at Crystal Bridges and their sister venue The Momentary recently tasked us with building digital passes for both their events tickets and memberships, to make life that little bit easier for audiences visiting their venues.
Enhancing TNEW for the Science Museum with ‘timed-entry’ customisation
As in-person audiences started returning to cultural venues, the Science Museum recognised that timed entry ticketing was becoming increasingly important. So we implemented a 'next available slot' functionality on their purchase pathway (TNEW) site to help improve footfall and reduce the friction experienced by walk-in visitors.
How we temporarily adapted our video content platform for MCC Theater's online festival
A year after launching MCC Theater On Demand (the first implementation of our video content paywall platform [showcase]) we temporarily repurposed the platform to enable the online delivery of MCC's annual FreshPlay festival.
A digital Autumn season with Opera North
We worked with the wonderful team at Opera North to launch a season of digital content following the disruption of their 2020 autumn season plans (no thanks to Covid). We implemented our live streaming platform [showcase], which resulted in Opera North beating their ticket sales and revenue targets by +154%.