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Our services

Analytics

Analytics is a business critical tool that allows you to understand the effectiveness of your website and other digital platforms. Whatever your existing level of in-house expertise, we offer a range of support and training to help.

Website performance review

Your website should be continuously monitored and reviewed, to ensure it is performing effectively. We can help you answer questions such as:

  • How is our website performing against our key goals?
  • How are visitors using our website? What content are they engaging with? What makes them more likely to convert? Which of our digital marketing channels is most effective?

Through an analytics audit you can begin to understand what’s working, what’s not working and where you can make quick and easy improvements.

Deliverables: Analytics review document (accompanied by a run through session) + dashboard template for ongoing performance review

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Google Analytics 4 configuration

If you don’t have analytics set up on your website then we can do that for you. We’ll get your Google Analytics 4 property set up and running quickly, so you can start analysing user behaviours against your website performance.

Or do you have GA4 set up, but want to measure specific user interactions and don’t know where to start? We can help with this too.

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Analytics reporting and KPI setting

  • Do you regularly look at your analytics?
  • Are you clear on what you should be monitoring and measuring?
  • Do you know what to do with your data?
  • Do you have a clear sense of the KPI’s you should be tracking against?

Reporting on your data and setting smart targets can really help to improve user experience while increasing your conversion rates. Learn how to translate objectives into metrics.

Deliverables: 

  • A defined set of KPIs tailored to your organisational objectives 
  • Either:
    • A dashboard template for you to maintain on an ongoing basis
    • A regular report (monthly or bimonthly) produced by Substrakt that comes with an additional ongoing cost

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GA4 support (incl. Google Tag Manager)

  • Do you have GA4 set up but are unsure how to use it?
  • Do you need guidance on getting GA4 and GTM talking to one another?

This will be delivered through an x hour training session that will be recorded and sent to you.

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Good decisions start with good data. If you need help making sense of your analytics, tracking the right metrics or turning insights into action, get in touch to see how we can support you.

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Let's discuss how you can get smarter with data

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