User journey mapping for cultural organisations: understanding the full experience
Join us for a practical webinar exploring how user journey mapping can transform the way cultural organisations approach their digital experience.
Register for our webinar
What we’ll cover
Discover how to optimise your audience’s digital journey.
User journey mapping is a method for visualising how people interact with your website – helping you identify pain points, highlight missed opportunities and design smoother, more engaging experiences.
We’ll unpack what journey mapping really means (and what it doesn’t), show you how to spot common issues and share a real-world case study from the sector.
We’ll also share an overview of our User Journey Mapping and Optimisation service, which includes analysing real website data and delivering clear, actionable improvements.
You’ll also get access to a free journey mapping template designed specifically for cultural organisations, and find out how to book a free mini workshop tailored to your needs.
Why should you attend?
- Learn how to spot and fix hidden friction points in your website’s user journey to boost engagement and impact.
- See user journey mapping in action, plus practical tips you can apply immediately.
- Get exclusive tools and support, including a free journey mapping template and the chance to book a tailored mini workshop.
We’ll also leave plenty of time for Q&A at the end.
Our webinar will be taking place on Tuesday 2nd September (4-5pm BST / 11am-12pm EST) so if you’d like to join us please just register below and we’ll see you there!