Quick Donate

A simple, intuitive, 1-step donation tool to help support your campaign messaging and digital initiatives.

Key features

Cultural charities and non-profits are seeing a potentially devastating loss of admissions and ticket sales revenue alongside reduced donations.

To help meet this challenge we have developed a simple, intuitive, 1-step donation tool to help support your campaign messaging and digital initiatives.

1-step donations

SmartLinks

Mobile-first design

Rapid implementation

System-agnostic

How do I get started?

Just drop us a message and we can get the ball rolling. In order for us to be able to implement the solution for you we need you to do a few things:

Set up a sub-domain e.g. donate.mysite.com
Set up a Stripe account (and grant us access)
Set up an AWS account (and grant us access), if you're already a Substrakt client you will not need to do this
Grant access to your Google Analytics account, if you are already a Substrakt client you will not need to do this

What does it cost?

You pay a small 1-off implementation fee to Substrakt and Stripe charge a transaction fee to process each donation (a lower rate is available to charities). That's it.

Can we apply our own branding?

The background image, colours and text of the tool interface is entirely customisable — we will set these up as you wish during the implementation.

The confirmation/receipt email content comes from Stripe and in that you can change the colours and insert your logo.

Can it be installed on our site rather than as a separate page?

Yes. The Quick Donate Tool is now not only available as a standalone page but also it can be added as a widget directly in your website. We provide you with a code snippet and you place this on to your site where you would like it to appear.

The widget is triggered by a button, which is also supplied as part of the code snippet. The Quick Donate Tool is delivered via SSL and is completely secure, no card details will pass through your site and are handled by Stripe. View a demo of that here: https://widget.sub-purchase.digital/

Please Note: Your site must also be SSL enabled to use this feature.

FAQ

Stripe and AWS accounts can be set up in a matter of minutes.

Stripe has a pre-approved charity rate - drop us a note for full details: team@substrakt.com.

Stripe is a complete payment solution, so doesn't need to integrate with an existing merchant account, or get approval from your acquiring bank. You just need to supply the account number and sort code for the relevant business account you want the money to be paid into, and you'll receive the payments in a similar way to if you were receiving invoice payments over BACS. More details: Merchant accounts, gateways, and Stripe

Stripe can be configured to send a receipt via email once a donation has been made. These can be customised so that you can apply your branding. Merchant accounts, gateways, and Stripe.

Stripe has a number of reports offered out-of-the-box.

It is easy to export structured data from Stripe. For Spektrix- and Tessitura- using organisations we have created a tool to reformat the data that comes out of Stripe so that it can be easily uploaded into your CRM system.

For other system providers please contact your CRM supplier directly to discuss this, we’re happy to help if we can.

We will develop API integrations so that data automatically feeds back into your CRM but that functionality is not available yet.

You can then manage this via your CRM. Spektrix-users can utilise that system's Gift Aid functionality once the Stripe data has been imported, Tessitura licensees can use the Gift Aid Claims utilities (login required).

When you sign up with Stripe you will enter a data processing agreement with Stripe. You can find further details about Stripe's data processing, its sub-processors and policy on their website

We can deploy your Google Analytics setup on the tool via a Google Tag Manager container. The tool will then pass transaction data to Google Analytics in the standard e-commerce structure - basic configuration of this setup is included as part of the implementation fee.

In the transactionProducts array data will be included as follows:

name: Quick Donate
SKU: {{fund id - specified by you}}
category: Donation
price: {{user input}}
quantity: 1

We can customise all the text fields within the app to be displayed in as many other languages as you need. Just supply us the translated versions.

You can see a demo of the tool in Swedish here https://donate.sub-purchase.digital/?lang=se

If donors change their mind and request a refund, this can be processed through the Stripe admin panel. Details on processing refunds can be found on their website.

This tool has been created to help make it much easier for people to donate to your organisation.

SmartLinks allow you to specify a donation amount in a url so that the user does not need to manually enter that e.g. donate.mysite.com?donateAmount=10 would automatically populate the 'Donation amount' field with £10. You can see this in action here: https://donate.sub-purchase.digital/?donateAmount=10

This tool has been rapidly developed to help make it much easier for people to quickly donate to your organisation. In order to achieve this it asks the user for the bare minimum amount of information.

If you wish to gather further data you can do that with follow-up emails once the donation has been made.

Let's chat

If you'd like to hear more, have any questions or would like to see a demo, just get in touch! We'd love to have a chat about how Quick Donate could work for you.

Arrange a chat View the demo